191 Easton Ave, New Brunswick, NJ 08901
Phone (office)
+1 (732) 640-1400
4.2
(5)
(0)
(0)
(0)
(20)
29/04/2016
Great help, extremely quick and efficient. Brought over quite a workload to them on a Monday morning, a piece was ordered by Tuesday and they put 9 hours of work in upon receiving the piece. Had the car back by Friday morning. Tony and Barbara are amazing!
Sahil P. Mehta
Source: FBOOK
08/04/2015
Best auto shop in the area! Was quoted $600 to fix my brakes at the dealership, they did it for less than half! Very warm-hearted, amicable people running an honest family business. Even drove me to and from my house while the car was in the shop. Dealership took 2 hours just to inspect my brakes, they did the whole repair in less than 2 hours. Couldn't be more pleased. Thank you so much!
John Lee
Source: FBOOK
11/11/2014
Could not have had a better experience! I know absolutely nothing about cars, and they took the time to explain to me every aspect that had to be worked on, making sure I understood. Their prices are very reasonable and they provided me with a detailed cost breakdown, so there were no surprises on the bill. Their customer service is spectacular as they were incredibly friendly and went out of their way for me. Even though they close at 4pm on Fridays, they stayed until after 5pm to make sure that my car was finished the same day as I brought it in. After they fixed up my car, they then explained to me how to prevent problems in the future. As long as I am a student at Rutgers, I am definitely going here for all of my future car needs!
Amber Noel
Source: FBOOK
19/02/2015
A friend of mine that used to go to Rutgers recommended this place to me, saying they were great. Boy, he wasn't kidding. They went above and beyond what they needed to do to make sure my car was fully functional again. On top of that, they were very fast, very easy to work with, extremely courteous, and had good products. Definitely coming back here again if I have car problems.
Joe Curro
Source: FBOOK
23/10/2015
Best service anywhere around here! I shopped around for a repair and found both the best price and service at Rutgers Auto. I am a faithful client of Tony and his family.
Carmelo Joel Cintrón Vivas
Source: FBOOK
18/12/2014
Amazing and wonderful people who know what they're doing! I have been coming here for four years and have never turned away. My car is always done the same day no matter what the fix is. Definitely recommend!! Best in New Brunswick :)
Angelica Raymondi
Source: FBOOK
12/01/2015
Great Service at great price !!!! Will definitely recommend. It's a Family Business run by Tony & Brabara. Customer service is excellent. Owners are very friendly. Great part is that Tony explains each & every work they do on your car & the reason behind it. So you can rest assured that there is no unnecessary work done.
Viraj Lad
Source: FBOOK
08/10/2015
They have helped me out twice and could not have had a better experience! I loved the people and they explained everything! Great shop.
Alyssa Rieger
Source: FBOOK
31/12/2014
Iam glad I came across Rutgers Auto Center I took in my car and my parents car for brakes repair and they inspected our cars thoroughly and taught me on preventative maintenance on saving us from costly repairs and the life of our cars.
Donald Kissoon
Source: FBOOK
13/05/2015
This place is the biggest scam around. in my opinion they should not be allowed to have the Rutgers name on their business. The old man tries to squeeze as much money from people as he can along with his crackhead wife.what a dirty old scum thinks people are stupid and he can get get away with anything hope you rot in hell.
Etebom T Obot
Source: FBOOK
23/06/2015
Great service, friendly family owned shop. I take my car here from everything from oil changes to major engine work.
Rick Fooshee
Source: FBOOK
21/01/2015
Have been going here for years and I recommend this Auto Center to everyone I come across. Excellent work.
Lavell 'L' Hill
Source: FBOOK
02/04/2014
Tony & Barb at RU Auto were great to deal with. They took care of me, and I actually felt like I could trust them. No BS!
Erik Straub
Source: FBOOK
14/11/2014
Great service is done here. Everything is done on time and the people are very respectful
Antwan Lowery
Source: FBOOK
24/06/2014
Excellent place to get work done very friendly professional service five out of five
Michael Marx
Source: FBOOK
24/06/2014
Very friendly place to get ur car fix they do everything there to make the costumer happy
Phillip Henderson
Source: FBOOK
23/10/2014
Great prices they have helped me out a lot
Toni Ann Connor
Source: FBOOK
21/10/2014
Great people, great price
Zachary Mosco
Source: FBOOK
02/05/2014
GREAT PLACE TO HAVE YOUR CAR FIXED
Barbara Catarzi Henderson
Source: FBOOK
05/04/2015
MY SON WAS RIPPED OFF AT THIS AUTO CENTER!!! THE BILL WAS RIDICULOUS!!! THEN GOT THE VEHICLE BACK AND THE GAS TANK WAS LEAKING...AFTER THEY INSTALLED A FUEL PUMP!!!! NEVER GO THERE!!! I WAS CHARGED $250 MORE THEN WHAT "MY" MECHANIC WOULD HAVE DONE IT FOR!!!!! NICE WAY TO TAKE ADVANTAGE OF STRUGGLING COLLEDGE STUDENTS! YOU SHOULDNT EVEN BE ALLOWED TO USE RUTGERS NAME. NEVER , EVER , GO THERE.
Mary Curtis
Source: FBOOK
04/06/2016
The guy charged me $27 juat for inspection of my brakes pad and found nothing, whereas another repair shop fixed the issue less than $27. It miney ripping shop, rather than motor repair shop. Would never recommend to anyone.
Viral Kothari
Source: GPLAC
04/01/2016
These guys do a great job. The work is done well and reasonably priced. I have a Volvo and they have always taken good care of me. It is a family-owned business and they take pride in their work. I would recommend them to anyone for car repair and preventive maintenance work.
geoffrey buchman
Source: GPLAC
16/01/2016
DO NOT TAKE YOUR CAR HERE!!! Went there to get my car fixed let him know that i no longer live in jersey and I needed to get back to the state where I reside...to make a long story short I paid over $300 and as soon as i got on the next street over my car started smoking...I called him back to let him know and he says "well you said to get it running, the car started didnt it?"....He used to be such a nice man, I'm not sure what happened to him...I went to him because when I used to live in Jersey I alwayssss took my car there...Tony has changed so much...oh and it gets better...he tells me to get someone else to look at it he's not doing this with me and hangs up...0 stars!!!
LaRen Rowland
Source: GPLAC
24/02/2016
Best auto center that I have ever been. I have trust in these guys. It is also friendly and reasonably priced.
Jeff Mandell
Source: GPLAC
20/05/2015
I brought my Honda CRV in last week to fix a window which only required glue to fix. I needed my car back asap for a trip to D.C. which I told the mechanic. I get a call early next day that my car needed work on the front left and right and back right breaks. He asked if he could make the fixes but gave me no price specifications. I said it was alright so long as I got my car back at the designated time. The mechanic then orders the wrong parts of my car, three times in succession, and finally takes my car to some obscure town 30 minutes away to receive the correct parts. At this point in time, it was two days later and my car is still not fixed. When I called at 4pm to ask for an estimated time, the receptionist told me that she could not answer any of my questions because she did not know a thing about cars and the mechanic was taking my car to go get the necessary parts. I walk from my house to go pick up my car and look at the bill which sums to roughly $1200. I brought my car in to get the right window fixed and a few new windshield wiper blades and the cost was over ONE-THOUSAND DOLLARS. He failed to mention any of this to me before he began making these fixes and ordering these parts. Reviewing the (poorly) hand-written receipt, I noticed that over half of the charges were service charges. Hundreds of dollars in charges for putting glue on my window and changing the windshield wiper blades. I get into my car and the side-view mirrors and rear-view mirror have all been adjusted, the seat has been adjusted, and loud country music and blasting (I do not listen to country music) from the radio. Clearly he had spent a lot of time in my car... There are dirty shoe marks all over my car and dirty finger marks on the windows (although upon inspecting the interior of the auto shop itself, I am not surprised) **THE BEST PART** I drive for about twenty minutes to a location in Woodbridge and when I get out of my car, I smell a putrid chemical exhaust odor and notice that the hood of my car is smoking completely. Luckily it dissipates within the hour, enough for me to bring it to a different, more reputable shop to handle. As if that was not enough, a friend in the passenger seat couldn't open the door from the inside because the mechanic failed to properly re-install the locking mechanism of the door, thus the front passenger door could only be opened from the outside. I brought my car back in to the original shop, and by the grace of god they didn't slap me with another $100 service charge to fix their own mistake but not a single expression of "Sorry, our mistake" or "Our apologies for the inconvenience". Other notes: I do not have a problem with drinkers, but please do not consume alcohol while working with heavy machinery. While I'm not sure if it's exactly illegal, I think it's just dangerous and unprofessional. At least hide it better. You would benefit from training your receptionist to at least comprehend the work being done, or provide her with simple information to help customers. Unless I missed the memo, it wasn't Bring-Your-Son-To-Work-Day so while I'm trying to pay for these inflated reparation and service fees, I would deeply appreciate if your child weren't trying to speak to me about how his smartphone is better than mine. FINAL STATEMENT: If you want to have more problems coming out than you had going in, and tons of money to blow, this is the perfect, PERFECT place to bring your car and wallet to die.
Lin Li
Source: GPLAC
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