09/01/2014

I was worried that the insurance company would try to take advantage of me, but Wally's took care of everything. I love my car again!!! Thanks Wally and Debbie.

Wally M.

Source: YPAGE

17/08/2016

This place is really great!!! Honest and Good People!! Will recommend to anyone! Saved me over $600 by telling me the truth about what needed to be fixed and I am truly grateful.

Brad Cherney

Source: FBOOK

30/10/2015

Maria Mulero

Source: FBOOK

22/10/2014

Rachael Mulero-Rush

Source: FBOOK

31/03/2014

Mima Valentin

Source: FBOOK

05/12/2013

Len Smith

Source: FBOOK

29/11/2013

Edith Marie

Source: FBOOK

11/09/2013

Eddie Summerlin

Source: FBOOK

04/09/2013

Donny Simmons

Source: FBOOK

30/08/2013

Brian Holder

Source: FBOOK

16/07/2013

Dimaris Rosas

Source: FBOOK

08/06/2016

At first Debbie was nice and helpful. However, when I called back to find out if she found parts for my car, and to ask for the estimate that she sent into the insurance company, she was very rude and wouldn't speak to me. She was yelling in the background while her husband was on the phone. No wonder I never heard about this company before ... Will definitely not be back or recommend it to a friend.

Miranda Buck

Source: GPLAC

25/07/2016

I bought a car last December and hit a deer on the way home from the dealership, which nearly destroyed my front-end. Debbie at the front desk provided me with a free estimate and worked with me personally to save as much money as I could, being that I'm a young 20-year-old man that lives away from his parents and has his own bills and such, while explaining the process of how these things such as insurance claims and their order of operations work in a clear and concise manner using common language so that nothing she said would be confusing. She was very understanding of my desire to save money, but not cut corners, and I had all parts replaced on my car and I had it home looking brand new in two-weeks time, a time where they were slammed because of the holiday season. Wally is a straight-up businessman and Debbie is a go-getter that treats you how you treat her. As to the commenters above, I'm not sure where they get the vibe that Debbie was rude, she treated me like I was her kid and made sure I had what I needed. It is a family business and from what I've seen, Debbie and Wally treat their employees like family, and try their best to treat their customers the same way. Needless to say, I would recommend this shop 10/10 times.

Jared James

Source: GPLAC

18/07/2016

Great place with excellent customer service, wouldn't take my vehicles anywhere else. Owner was very understanding and attended to our needs.

Delectable Fruits

Source: GPLAC

31/10/2014

This forum is intended for our customers to rate our level of service provided to them. This is not a forum for a company to misuse due to the fact that we are not willing to buy their products. This is both unethical and inappropriate business practice. Therefore, this review has been flagged and reported to both ICU Securities headquarters in Franklin, TN and Google. Additionally, your assumption is incorrect regarding the person you spoke to on the phone being the same as the customer that used the review process properly.

nikkiand heather

Source: GPLAC

04/09/2014

Talked with Debbie on the phone. She was rude and disrespectful. I could not even finish my sentence before she started telling me I was wrong. I am assuming the Debbie I talked to is the same Debbie Allen who rated them 5 stars... go figure.

ICU HomeSecurity

Source: GPLAC