Auto repair shop - Paradise Auto & Truck Center

40 reviews

1288 W San Marcos BlvdSte 117, San Marcos, CA 92078

Phone (office)

+1 (760) 471-7871

4.8

40 total

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(35)

04/06/2016

It's been a couple of years since I reviewed PA&T so maybe it's time to do it again. Then again, it's still the same great service. They're fair with their prices and their assessments of what needs to be done now and what can wait until later.
We regularly get new vehicles so any problems are covered under the manufacturer's warranty. But of course, to keep the warranty valid, all the scheduled maintenance must be kept up - and the dealers are more than happy to provide the service. To my wonderful surprise, Paradise can do those routine maintenance services (he keeps a record of them) and that will fulfill the requirements if and when I do need warranty service.
And that's great, too.

Richard M.

Source: YELP

14/08/2016

-Been coming here for 4+ years now. They are really friendly with a non intimidating customer approach and service. Although I'm male; - this is where the "blond girl" will get treated fair. Several of my own friends and clients get their vehicles serviced here. I get ongoing phone calls and emails from them, thanking me for sending them to Paradise Auto. This place and their staff make me look good to my best friend and client. I highly recommend!

John H.

Source: YELP

21/07/2015

Yelp needs 6 stars to rate Charlie and Paradise! My Kia broke down for the 1st time in 10 years. I had no mechanic so I was referred to Charlie from a co-worker who said he's been using Charlie for several years.
Not only did he explain to me all the work but he showed me everything he was doing to my car. Been driving for 23 years. This is the 1st time I've been treated so well at a mechanic.
Definitely coming back, hopefully not too soon, ;) but I will be back!

Beer L.

Source: YELP

14/03/2016

I have taken both of my cars to Paradise Auto. Chuck and his crew have been honest, caring and professional. I believe I'm given a fair price and the best care or repair possible.
I recommend Paradise Auto without hesitation.

Jeanne M.

Source: YELP

30/01/2016

Felt welcome within the first 5 minutes. Great service and expert knowledge. I would return to this business for future work.

Michael K.

Source: YELP

21/07/2015

Charlie was a life saver for me and my family!
I had started experiencing a lot of play in my steering and some awful noises coming from my suspension so I decided to bring it in to the most honest auto repair guy I knew :) Charlie found out I had a snapped control arm, tore boot and shot front axle. He gave me a couple of price ranges to choose from, one being fixing everything and one being repairing the items that would allow me to at least drive safely... both being far below what my previous auto repair guy would have charged me. I had a lot of work to do and Charlie and his team did it fast and at a price my family could afford.
All my thanks to such a wonderful person. I know no other team in San Diego who I would bring my repairs to in the future. I can't explain enough how good it is to have someone as honest in this industry to help you out in those tough times. Charlie is the greatest!

Eric L.

Source: YELP

21/03/2016

Paradise has done a fantastic job for me on several cars through the years. They recently did some brake work, and replaced the struts, on my 2000 Sable and it is now a better ride than when it was new! It's great to get so much pleasure from driving a car that's been paid off for 10 years!

Robert C.

Source: YELP

11/06/2015

This time I took my car in to charlie with serious engine problems. He fixed me up right away. My bill was far less than expected and it runs like its brand new! Thanks Paradise Auto & Truck Center in San Marcos!

Craig G.

Source: YELP

19/12/2014

I found Paradise Auto & Truck, Diesel & Marine through a local business networking group. I decided to try Charlie's shop to support other members of the weekly group we were both in. I was already happy with another North County mechanic I'd gone to for 3 or 4 years. I figured I'd just quickly switch back if it didn't work out ... my other original guy would never even know I left. ;)
I've had several good experiences with Paradise but all the details boil down to a feeling of trust. I can rely on what Charlie and Darrin his service manager tell me needs to be done and what is merely optional at this point and can wait weeks or even months. This type of honest prioritization and explanation is very helpful for me. Definitely a (non-mechanical female) female-friendly car joint!

Theresa H.

Source: YELP

20/08/2014

Always interesting to see only a handful of reviews all positive. Clearly friends.
They told my mom (little old lady) she needed a radiator, spark plugs timing belt, $1,500. Keep in mind it's a Toyota with 80,000 miles on it.
Took to a real mechanic: spark plug wires? someonone drunk? timing belt? it was replaced by Paradise 11,000 miles ago. In reality it needed brakes but apparently they don't make enough money off those.
STAY AWAY

Billy B.

Source: YELP

22/06/2015

Both my wife and I have taken our cars here for the past couple years and couldn't be happier. Paradise Auto & Truck Center are not only very affordable but they are also someone I trust completely trust. I know nothing about cars so it's vital to work with someone whom I can trust. Charlie and his guys are great to work with. If you're looking for that elusive honest mechanic then look no further than Paradise Auto!

Matt L.

Source: YELP

20/06/2015

Paradise Auto is what is says it is: Honest and Affordable, with Quality Customer Service.

J T.

Source: YELP

04/06/2014

Just moved to area and found them on help. Very friendly, trustworthy and fair priced. I am definitely going to use them again.

Chris P.

Source: YELP

01/08/2012

I've been taking my cars to Paradise Auto since 2000, when Dan was the owner. I have always been impressed by their honesty, integrity and customer service. This has always been the shop I have recommended to my friends and family, since I absolutely trust their honesty, diagnostics and competence.
When Charlie bought the business, I was wary, but he has continued the tradition of honest and thorough repair work with excellent customer service. I just picked up my truck from a repair there this morning, and I was pleased to see that they have instituted a 3-year/36,000 mile warranty policy. This is nearly unheard of in the auto repair industry. I will continue to enthusiastically recommend this business to everyone who needs auto or truck repair!

Steve P.

Source: YELP

09/10/2013

Outstanding in every way. We brought our gourmet food truck in to have the engine replaced and not only did they do an excellent job, they did it in a timely manner so that we would not miss any work. From start to finish everyone there was great to deal with. Very professional, trustworthy and knowledgeable. We will continue to use Paradise for not only our business vehicles, but our personal vehicles as well.

Steven P.

Source: YELP

18/05/2013

I've been bringing my cars here for years. A few years ago they looked up my car and instead of charging me to fix something, they saw it was still under warrantee and told me where to go to have it fixed free. They are a great honest business.

Kornel g.

Source: YELP

01/10/2014

I live 30 minutes away and go to Paradise because they always quote me a very fair price. They never upsell me. I get an occasional oil change closer to my home and they never hassle me about it. When I ask questions they aren't annoyed and answer them clearly. BUT,,,, last week my battery died while doing errands. I wasn't near home or Paradise and I called Paradise and they confirmed that the battery was under warranty. It was 15 minutes before closing... I couldn't turn my car off or would need a jump or be stuck waiting for AAA. What a nightmare. He told me if I could get there by 5:15 he would replace my battery. He was waiting for me ready to go. Told me he couldn't let me be stranded somewhere. I was one my way within 30 minutes... no charge of course, made sure all was ok. All after hours..
oh.... and I am NOT a friend. I live 4 towns away and my dad found them, living 3 states away, from referral from the BBB. I am just a girl who likes honest work at honest prices.
THANK YOU!!!!

R R.

Source: YELP

15/06/2012

My 2006 Escalade truck had this horrible and constant squeaking noise in the front left wheel area. I took her in to Charlie @ Paradise after it had been seen by two other mechanics (I tried to ignore it but it was driving me crazy). Charlie dropped me off at work (yay...points for excellent customer service...after all if I am not working how do I pay for car repairs?). They took apart everything apart and found a lose screw in the wheel that has something to do with alignment that apparently nobody else could find. I waited over a week to review to make sure the repair was effective and happy to report no more squeaking! As far as the cost, I am positive he lost money on this deal, he barely charged me at all....but now I will be back...thanks Charlie!

Lorraine N.

Source: YELP

28/01/2013

I've taken my Sequoia in to Paradise twice in the last 6 months. Both visits were a great experience. My brakes are getting low, but they did not pressure me into a brake job. They were honest and let me know I had another 5,000 miles before I needed to come in to have them replaced. They have fixed a few other things on my vehicle and have never made me feel uncomfortable by trying upsell me on other services, which I immensely appreciate. Their prices are fair and I love thier 3 year/36,000 mile warranty.

Roxanne R.

Source: YELP

06/07/2012

This place has honest folks running the show and fixing cars. I often go here to get my oil changed and they never try to up-sell me or feed me a bunch of BS just to bump up the cost. They're honest and hardworking. The guy at the front desk is always up for a chat about college football and from what I can tell, has a great rapport with the customers. It's clear to see why this place does so well. If you're looking to get just an oil change, that's what you'll get. That's not to say that they won't tell you if they see something wrong with your car, but they'll leave the decision-making up to you.

James B.

Source: YELP

14/03/2013

Being new to the area, my wife and I knew that finding a good garage to get our cars worked on would likely be an ordeal. Fortunately I was lucky enough to be introduced to Charlie, and he has been taking care of us ever since. There aren't many shops that will actually tell you when something doesn't need to be done these days, but Paradise keeps it honest. About 2 months ago, my wife stopped at one of those "express oil" places and they told her that her brakes needed to be done, but when we took it to Charlie's shop they were kind enough to tell us that she had at least 5-7,000 miles before they needed to be changed.
Also, their customer service is unmatched! They stand by the 3 year/36,000 mile warranty they provide and cut no corners. What a great shop!

Dylan C.

Source: YELP

24/05/2013

I was very pleased with Dan and his team at Paradise. I called at 7:30 am on a Tuesday. Dan picked up the phone and was very easy to talk to. What I really liked is that he asked all the right questions and got the paperwork ready so when I arrived he was ready to go. We talked for a few minutes about the fluid leak out of my 2003 Acura MDX. To me this shows that he was proactive and very interested in finding out the problem while saving me time. Within in an hour and a half he got back to me and let me know the cause of the problem and gave me an estimate over the phone and a time he would be finished. It did take them a day to get the parts but once they got them he was ready to go the afternoon he said he would be ready. I had very clear expectations of his timeframe. This happened to work for me so I was very happy. Also, my MDX was due for an oil change and he gave me a competitive price on that with synthetic oil like my ol' MDX needs. But the part that really made me pleasantly surprised was that he reduced the cost of the repair because his technician didn't need the estimated time to do the repair. Wow, what a great guy! I really appreciate it and if I'm ever back in San Marcos, Dan, you've earned my business forever. Thanks Paradise!!!! Thanks Dan!!!!

Ryan A.

Source: YELP

07/04/2016

Fast, friendly, reasonably priced, good quality service. You can't beat that!

Steven Magwood

Source: FBOOK

08/12/2014

I took my car into Charlie at Paradise Auto repair center in San Marcos Ca on San Marcos Blvd and got a great deal on my automotive repair. I took my car in for an overheating problem and Charlie, the owner, took excellent care of me and my car and gave me the best price for all the auto repair services that my car needed. Thanks to Charlie at Paradise Auto and Truck Center in San Marcos for treating so well and for giving us the lowest price possible.

Craig Garcia

Source: FBOOK

30/10/2014

When there's no snow, I rely exclusively on my PT Cruiser Convertible to make deliveries! Before I load up, I make an early visit to my friends at Paradise Auto to make sure: All Systems Are Go! Go! Go! They've NEVER let me down! Keep up the Good Work Fellas!

Tom Prothro

Source: FBOOK

25/07/2014

Been there twice now to get my F-350 Diesel serviced and to get window motor replaced. Both times...fast courteous service. Met Charlie and Darin...very professional. Got update calls and vehicle repairs done as promised. Highly recommend Paradise Auto & Truck Center.

Penu Pauu Jr.

Source: FBOOK

02/12/2015

Great place. Service, attention, detail and value all under one roof.

Beverly Geister

Source: FBOOK

11/11/2013

We have known Charlie a long time if you want it done right go to Paradise

Dawn Wilkins Finney

Source: FBOOK

31/07/2014

Amazing service at a reasonable price!!!

Heidi Kleinsmith Warner

Source: FBOOK

03/03/2014

Amazing customer service, finally an honest Mechanic!

Donna Hackett

Source: FBOOK

12/02/2014

Excellent service!!

Andrea Ambriz Aiken

Source: FBOOK

16/07/2014

Joy Thompson

Source: FBOOK

27/06/2014

Janet Holmes Velte

Source: FBOOK

07/03/2013

Best service, great quality!

Lauren Gallaway

Source: FSQR

14/03/2016

Charlie at Paradise Auto and Truck Center has been servicing Urbach Roofing's fleet of vehicle for many years. His knowledge of vehicle repair and attention to details has kept our fleet running in tip top shape. He's very thorough in diagnosing every vehicle that we bring to him for service or repairs. He's always been honest and trustworthy when giving us recommendations for our vehicle service. There is never any pressure for what needs to be done, only education and recommendations. I would recommend Paradise Auto & Truck Center to anyone looking for repairs or maintenance on their vehicle. Charlie treats every vehicle like it is his own.

Roger Urbach

Source: GPLAC

26/05/2016

I take my Hyundai Sonata to Charlie at paradise Auto & Truck Center anytime I hear a noise or something isn't right. He is honest and affordable... Craig Garcia Reliable Contact Printing & Graphics

Charlie Marabella

Source: GPLAC

16/06/2015

I taken my car to Paradise Auto for a couple of years now and wouldn't go anywhere else. Charlie and the crew there are great.... trustworthy and really nice. I would recommend Paradise Auto to anyone who needs an honest mechanic.

Lynn Hunter

Source: GPLAC

26/06/2015

Have been a customer of Paradise since my car was new in 2003. Charlie and the boys have always done right by me. I have only taken my car back to the dealer when the guys have told me to because the work I needed done was under the manufacturer's warranty. I now have many friends who patronize this business because of their fair pricing, friendly service and above all their expertise.

Beverly Geister

Source: GPLAC

08/12/2014

I took my car to Paradise Automotive Repair Center in San Marcos Ca and I met Charlie, the owner there, who gave me a great quote for fixing my overheating problem! i got a great price, had my car back the next day and was very happy with the service at Paradise Auto Repair & Truck Center located in San Marcos Ca.

supportwithcraig

Source: GPLAC

28/06/2015

I brought my car into Paradise Auto and Truck Center with engine problems. A blown head. Of course, we could rebuild it, look for a used or a rebuilt engine. They went over all the pricing, advantages and disadvantages of each. I made my decision. My car was back in less time than I thought and less money than I thought it would be. For little repairs to major Engine overhauls, Paradise Auto & Truck Center is the Best repair shop in San Marcos!

Craig G.

Source: YPAGE

We work with these brands

Audi
BMW
Bentley
Fiat
Ford
Hyundai
Infiniti
Land Rover
Lexus
Tesla

We perform these services

Engine Services

  • Engine repair and rebuilds
  • Cooling system service and repair
  • Exhaust system repair

General Automotive Repair

  • Routine services and repairs
  • Preventative maintenance
  • Warranty work

HVAC Services

  • Air conditioning repair and recharge
  • Heating system repair
  • Cabin air filter replacement

Roadside Assistance and Towing

  • Towing service
  • Emergency roadside assistance

Tire Services

  • Tire sales and installation
  • Tire rotation and balancing
  • Wheel alignment